Running an appointment-based business is hard, but Artichoke makes it easy to attract new customers, manage customer retention, solicit customer reviews and a whole lot more. With Artichoke’s marketing tools, you’ll spend more time doing what you love and less time on what you don’t.
Tools to Grow Your Business
Managing your reputation online is the difference between thriving and just surviving. Artichoke helps you gather and publish your client reviews on your booking page so prospects can gain the confidence to book. Its even possible to jumpstart the process by inviting your clients to write reviews immediately so your review page is full. Artichoke will also use business logic to periodically weave additional review requests into notifications for appointments, payments, and other day-to-day interactions.
Invite clients to write reviews
Receive new review alerts
Comment on reviews
Reviews are displayed on your booking page
Customer acquisition cost is one of the most important numbers in your world. Pay too much to acquire a customer and you’ll never make a profit. Referrals are the lowest acquisition cost per new client so you really want to maximize them by providing great service. However, there’s more to a steady stream of referrals than just being awesome. You need to ask early and ask often. Artichoke helps you do just that. Best of all, you can track your referrals and the lifetime value of each referral so you know who to thank.
Automated referral engine
Track total referrals by client
Track total value of each referral
We know you love to use gift cards as a way to generate new business and reward referrals. Artichoke makes it easy to sell gift cards in person or online so that the purchaser and recipient receive an email with the details and a unique redemption code branded with your company details. Just enter the code at check out for any purchase and the gift is applied to the purchase. It’s also easy to find a list of unredeemed gift cards and codes right on your income dashboard. Since gift cards are automatically included in your services list, you don’t need to worry about setting anything up.
Sell gift cards online
Purchaser and Recipient Notified
Easily track unredeemed cards
Grow your business
Email Marketing Integrations
Email marketing can be a powerful tool to build loyalty, attract new business, and sell additional services which increase your revenue per client. Through our integration partner Zapier, Artichoke connects with hundreds of other apps including the most popular email platforms. These integrations keep your mailing list and your client list in sync so that when a new client is added in Artichoke, it’s also added to the mailing list. Below are a few examples of integration shortcuts in Artichoke.
Reclaim Your Clients
It’s natural for some clients to fall off or disappear over time. However, since it’s far less expensive to keep the clients you have than to find new ones, reclaiming as many of your clients who may have fallen off is critical to maximizing your success. Artichoke makes it easy to identify clients who have fallen off and reconnect with a few simple filters you control. If you’ve seen Bob every week for a year and it’s been 3 weeks since Bob’s last appointment, you’ll see Bob in the list. In just a few seconds you can identify and contact those clients who are starting to fade and reclaim your hard earned business.
Instantly identify at-risk clients
Reclaim them quickly
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